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Shipping Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Shipping Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific shipping policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Shipping Policy.

Shipping Policy - the basics

Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case. 

 

A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.

What to include in the Shipping Policy

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.

Pre-Orders

Be the first to own a pin

Hex and Giggle Pre-Orders: Secure Your Cursed Treasure!

Pre-orders are your exclusive chance to claim one of our limited-edition pins before they vanish into the void! Once a pin enters production, it takes 3-5 months before it arrives in the Library. If you want to add one of these rare, spellbinding designs to your collection, this is your chance! Each pre-order listing includes an estimated arrival date, and we'll ship them out as soon as they materialize.

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FAQ: The Secrets of Pre-Orders Unveiled

🔮 1. Do I pay for my pin now, or when it ships?

  • Pre-orders are paid upfront to guarantee your pin. Once the order is placed, your treasure is secured!

⚠️ 2. Can I cancel my pre-order?

  • Unfortunately, no. Pre-orders ensure you receive one of our limited-edition designs. However, if unforeseen circumstances arise, please reach out to Grey@HexandGiggle.com.

🃏 3. Do I need to be a DreaD Illustrations Patreon member to pre-order?

  • Yes and no. The first two weeks of pre-orders are Patreon-exclusive. After that, any remaining slots open to the public—but there’s no guarantee anything will be left!

🎭 4. Which Patreon and what tier do I need to access early pre-orders?

  • Any DreaD Illustrations Patreon works, and just $5/month grants you early access.

⏳ 5. I saw a pin available for pre-order, but it never became public—why?

  • If all pre-order spots are claimed by Patrons, the design will not be available for public sale.

🏛️ 6. Will this pin be available after pre-orders close?

  • If any extras remain after fulfilling pre-orders, they’ll be available on www.DreaDIllustrations.com or at Hex and Giggle booths at events—but there are no guarantees!

       7.  What if my address changes while I wait for this pin to arrive?

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Pre-orders are your best chance to summon these rare, enchanted pins before they disappear into the ether. Don't miss out! ✨

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